My recent delivery was processed before the last delivery I got 6 months ago. (older oil) I reached out to them saying I didn't want to leave a negative review explaining to them what happened. thier responce was they would replace it if "the dates I suggested " can be verified. I sent them the processing date and lot numbers on both bottles. Aparently they must have thought I made those numbers up and wanted picture proof sent to them. I don't have that option on my laptop. I will now leave negative feedback, and search out another source for my future EVOO purhases.
Hi Redmond, we're sorry to hear about your experience. If you received something that was not fresh, we would gladly replace it. It's shocking that you received such a product though, since we don't carry old inventory. Our stock is ordered fresh and restocked every 3 weeks.
The team would need some proof of the product being old to issue a replacement. I hope you understand that. You can ask a friend to assist with getting a picture on a phone and sharing it, if you only have a laptop.
We look forward to assisting you.
It’s very good and enjoying it very much
Excellent flavor, cooks well on grill or in oven, wonderful with mixed salads.
this is an excellent syrup to use on anything !! I used it on pancakes and it was a delight!! great flavour and texture for using to enhance anything you cook with or top it off with !!